Our hosting delivers value on the things we do, that you don't want to do, don't know how to do or just can't be bothered doing. We offer best-of-class infrastructure and services so you don't have do anything
We update your Joomla or Wordpress site automatically as required so your site is always up to date and running the latest, secure versions. We also update all your plugins or addons too. Out of date plugins are an attack source and can leave your site vulnerable to exploits.
Along with site updates, we also run monthly security audits to determine your site health and security status. Our tools are constantly updated for the latest malware detection.
We also actively configure the .HTaccess files for security and performance. We install the Admin Tools plugin for security and as a intrusion firewall
You get web hosting of course, this is a given. Our Managed Web Hosting gives you hosting as well ALL of the following features
We'll apply and test and updates for Joomla or Wordpress sites as they are available
We run a monthly security audit on your site to detect any issues. We also run a constant security enhancement tool
All Sites are backed up using Akeeba Backup but also sites are backed to our Rsync storage in the Rsync Cloud.
If your sites goes down, we'll know about it and can help you get it back up again.
A free SSL certificate from Lets Encrypt is included for all sites, ensuring that your site meets all browser requirements for secure hosting
Should your site be hacked and has malicious files then we'll know about it with our real-time scanner. We can also help with resolution
All our servers run the latest version of PHP (the web language used by Joomla and Wordpress) and MySQL (the DB)
We send all your webserver originated emails through SendGrid or Mailgun. This authenticates your web emails and improves their deliverability into inboxes.
Using our CloudFlare integration, we can offer their CDN servicves for free. This does require changes to your DNS records so is an optional but valuable service
We offer ONE set Managed Hosting plan with all the features above included. We also offer a discount for annual billing. We don't offer cheaper, less featured plans as anything less is just a compromise
Magento 2 is an Open Source E-Commerce CMS. Magento 2 requires dedicated or specialised hosting and we operate a bare-metal server with Docker for this purpose. The server is optimised for Magento 2 recommended CPU, Ram and storage.
Some sites and applications need special scalable hosting along with specialist web services to really make their website sing. We offer Microsoft Azure and Amazon Web Services as a options to our main hosting platform. Please get in touch if you are looking for ideas on these services.
We offer a 99% uptime gaurantee from our host partners. If your site is down, we'll know about via Uptime Robot
Sure, but we find most customers are more than happy with just one invoice every 6 months or 12 months.
We don't offer server based email hosting as spam and junk mail issues prevent us from offering a reliable and effective email solution. We do however, recommend email services such as Microsoft Office 365 and Google Workspace who can offer exceptional email solutions.
Please Note: this is different to our Reliable Email Sending Feature which is a function of sending transactional emails from the site to users
We'll send you an invoice for 6/12 months in advance. You can pay for this via internet banking or by credit card using the Pay Now link on the invoice.
No, we can't guarantee that. We offer best practise security recommendations and scanning, constant updates to the core CMS and it's plugins but we cannot guarantee that you're site will not be hacked. We do make it as hard as possible.
Certain things like strong passwords for admin users, or user-added rogue plugins are out of our control and therefore ability to offer any anti-hacking guarantee.
We can help. Go to our Contact page for Support details or submit a ticket. If the issue is related to our Managed Hosting, we'll fix it straight away. If it is site related, we can also help, but this work would be chargeable.
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