Modern website capabilities have the ability to transform systems bringing efficiencies to many industries, one of which is the management of relief truck drivers. Our work with BD14 created a modern and accurate process for businesses to find available relief truck drivers and for available drivers to find work, all while taking care of regulation and payment requirements.
BD14 was established in 2014 to help remove the stigma surrounding relief truck drivers and to provide an opportunity for professional relief drivers to find work and provide their high quality service to businesses needing them. BD14 prides itself on the professionalism and experience of its drivers, the efficiency and competence of its transport coordinators, and the ability to provide a 24/7 service. BD14 operates nationwide and continues to grow their business and network of drivers.
Before working with us, BD14 were using an Excel spreadsheet to manage their drivers and their tasks, which proved difficult to manage remotely, especially as the number of drivers under their management continued to increase. This manual management via spreadsheet was time intensive to ensure accuracy, and a lot of time was spent reentering duplicate information. Mistakes and inaccurate data had the potential to cause significant issues and miscommunication between drivers and their contractors.
The BD14 online dashboard we developed provides the BD14 team with a modern and efficient method to manage jobs and allocate resources for both organisations looking for professional relief drivers and drivers looking for work. The online dashboard allows timely, accurate information to be entered and managed. The Xero API provides the ability to manage payments and ensures accurate invoicing. The website also keeps track of rules and regulations associated with driving providing a helpful tool for drivers to check they’re complaint.
The online dashboard solution gives BD14 a streamlined platform to efficiently manage their resources, drivers and payments. This helps businesses and drivers keep accurate records and time recordings of work allocations for easy, accurate billing. This method is also scalable and can grow as the company does and the remote capabilities and centralised information help BD14 provide a 24/7 service to their business and driver network.
This new online form of managing drivers reduced the head count and administration requirements of BD14, providing more accurate information allowing to save time and resources and reducing their admin staff from three to one. Their website also provides an easy way for drivers to apply and for businesses to book a driver, whenever and wherever they need to. We’ve also worked with BD14 to create a mobile alternative to traditional driver log books - read about it here.